ISO 7101 is the first international consensus standard for quality management in healthcare. Its purpose is to establish a structured framework that ensures sustainable, high-level healthcare systems applicable to organizations of any size, structure, or location. To this end, it promotes the development of a quality culture led by committed senior management and a people-centered healthcare model based on respect, compassion, co-production, equity, and dignity.
In addition, this standard makes it possible to identify and manage risks effectively, ensuring the safety of patients and the well-being of healthcare personnel. Through documented processes and information, it facilitates organizations’ monitoring and evaluation of performance in both clinical and non-clinical areas. ISO 7101 drives continuous improvement of processes and outcomes, ensuring efficient and quality healthcare.
The requirements of this international standard include establishing, implementing, maintaining, and improving a quality management system in healthcare organizations:
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Quality in the provision of health services.
Improved patient safety
Cost - efficiency
Increased operational efficiency
Strengthened reputation and confidence in the users requiring the service
Process to obtain an international certificate with Global Standards
The certification process pays attention to every detail to make sure that the company duly complies with all of the standard’s requirements.
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